Suspicious email? Here’s how to detect and report it.

Phishing messages have evolved drastically and are often difficult to recognize. They can incorporate realistic company logos and graphics, provide links to the real company’s privacy policies, and even include authentic-looking legal disclaimer language at the bottom.

If you suspect you’ve received a fraudulent email, consider the following:

  • Do I have a relationship with this company?
  • Would I expect this company to contact me this way?
  • Would I expect this company to use this tone or make this request?
  • Are there other red flags, such as incorrect dates or poor grammar?

Some other pointers about suspicious emails:

  • Never automatically open links or attachments from an unexpected email.
  • If a suspicious link was accidentally opened, NEVER enter personal information or log-in credentials on the resulting page.
  • Do not email personal or financial data
  • Most email is not secure or encrypted and should not be trusted as a way to send personal or financial information
  • Fidelity will never email you requesting that you confirm your personal information or password.

Consider reaching out to the company through a phone call if you are still unsure if an email is legitimate or suspicious. You can also type in the company’s proper website address in your browser or use a trusted email address to reach out. NEVER click on any email links from the email in question until you are certain it is safe.


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